Privileged Access Management (PAM): Controlling Your Organization’s Master Keys
Every login is a potential entry point. Without identity controls, Zero Trust falls apart. And among all accounts, privileged identities are the riskiest: domain admins, root accounts, SaaS super-admins. They are the digital master keys.
Industry research confirms the risk: over 80% of breaches involve stolen or misused credentials, and privileged ones deliver the highest impact. A compromised admin can disable monitoring, exfiltrate data, and launch ransomware within minutes.
Privileged Access Management (PAM) provides the framework, processes, and tools to secure these accounts. It is one of the core building blocks of a modern IAM program and often a compliance requirement under HIPAA, GDPR, and PCI DSS.
What Are Privileged Accounts?
Privileged access extends beyond “IT admins.” In practice, organizations should consider the following as privileged identities:
- Local administrators: control over endpoints and servers
- Domain administrators: full Active Directory or Entra ID access
- System and service accounts: often hard-coded into applications
- Emergency or “break-glass” accounts: kept for outages
- Cloud root accounts: AWS, Azure, or GCP owner-level access
- SaaS administrators: Office 365, Salesforce, HR and finance systems
The scope is broad. Every one of these accounts can bypass standard security controls.
Why PAM is a Priority
Security impact: Privileged accounts allow lateral movement, persistence, and full data compromise.
Compliance impact: Most major regulations require documented control of privileged access.
Business impact: A privileged breach can halt operations and trigger fines or reputational damage.
Case Study: The Colonial Pipeline attack began with a single compromised account without MFA. While not a domain admin, the lack of PAM discipline amplified the consequences.
Four Core Pillars of PAM
1. Discover and Inventory
You can’t secure what you don’t see.
- Run discovery across on-prem, cloud, and SaaS systems
- Identify default, shared, and hard-coded credentials
- Classify accounts by sensitivity for prioritization
2. Secure and Protect (Vaulting)
Remove static, shared passwords from daily use.
- Store privileged credentials in an encrypted vault
- Automate password rotation on each use
- Apply MFA for all admin checkouts
3. Control and Monitor
Record and supervise all privileged activity.
- Route sessions through a proxy for RDP, SSH, and web consoles
- Capture video and keystroke logs for auditability
- Intervene in real time if sessions appear malicious
4. Enforce Least Privilege (Just-in-Time Access)
Standing admin rights are high risk.
- Grant elevation only when required, for minutes or hours
- Integrate access approvals into ITSM workflows
- Automatically revoke privileges after use
Implementation Roadmap
PAM is rarely deployed overnight. A phased approach is more sustainable:
- Quick Wins: vault root and domain admin accounts; enforce MFA
- Expand Control: onboard server, database, and SaaS admins; start session monitoring
- Mature Program: enable just-in-time elevation; integrate PAM logs into SIEM for continuous monitoring
Choosing a PAM Solution
Look for features aligned with Zero Trust and compliance:
- Secure vaulting with automatic credential rotation
- Session monitoring and recording for RDP/SSH/web sessions
- Just-in-time workflows integrated with ITSM
- Directory and SIEM integrations
- Deployment flexibility: on-prem, cloud-native, or hybrid
Compliance Alignment
- GDPR: accountability for personal data access
- HIPAA: audit trails for healthcare records
- PCI DSS: strict controls over accounts with cardholder data access
- SOX: separation of duties for financial systems
PAM helps demonstrate compliance by showing control, monitoring, and accountability over privileged accounts.
Bottom Line
PAM is not only a security best practice but a regulatory and business safeguard. By discovering accounts, vaulting credentials, monitoring activity, and enforcing least privilege, organizations reduce risk dramatically.
Every control should reduce both risk and friction. PAM, when done right, does exactly that.
FAQ: Privileged Access Management
Q1. Do smaller organizations really need PAM?
Yes. Even with a handful of admins, attackers target privileged accounts first. Lightweight PAM options are available for SMBs.
Q2. How does PAM relate to Zero Trust?
Zero Trust removes implicit trust. PAM enforces this by eliminating standing admin rights and requiring continuous verification.
Q3. Is a password vault enough?
A vault is the foundation but not the whole strategy. Monitoring sessions and enforcing least privilege are equally important.
Q4. Which accounts should I secure first?
Start with domain admins, root accounts, and cloud owner accounts. Then expand to application and database admins.
Q5. How quickly can PAM reduce risk?
Vaulting and enforcing MFA on top-tier accounts provides immediate protection. Expanding into just-in-time access strengthens long-term posture.
Continue your IAM mastery with our guides on Least Privilege and SSO.
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